Shipping policy

SHIPPING POLICY

At Noah & Lily, we strive to make the ordering and delivery process as simple as possible for our customers. Below you will find the details regarding our shipping times and how we handle your orders.

DELIVERY TIMES

We aim to get your package to you as quickly as possible. Please note the following average timelines:

  • Processing Time: 1 - 3 working days. (Orders placed on Friday evenings or weekends may take slightly longer).

  • Delivery Time: After processing, delivery takes an average of 8 - 12 working days.

PLACING AN ORDER

The ordering process at Noah & Lily is designed to be straightforward:

  1. Selection: Navigate to your desired product page and click the "Add to cart" button. Ensure you have selected the correct variants (size, color, etc.).

  2. Checkout: Click on "Proceed to checkout" and enter your correct address details. Accuracy here is vital for a successful delivery.

  3. Shipping: Confirm your details on the dispatch page. All shipments are sent free of charge.

  4. Payment: Click "Proceed to payment" to choose your preferred method.

SECURE PAYMENT OPTIONS

To ensure a secure shopping environment, all payment options at Noah & Lily are SSL-encrypted. We currently accept:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • Other local payment methods as displayed at checkout.

Once you click "Complete Order," follow the instructions provided by your chosen payment provider.

SHIPPING COSTS

We cover the shipping costs for every single order. * Cost: 100% Free shipping to your door.

  • Minimum Order: There is no minimum order quantity required to qualify for free shipping.

OUR SHIPPING PHILOSOPHY

Have you found the perfect look or accessory? We want you to enjoy it as soon as possible!

To ensure we can offer fair prices and remain environmentally conscious, we choose to ship parcels in large quantities. By consolidating shipments, we reduce our carbon footprint and pass those savings directly to you. We appreciate your understanding in helping us create a more sustainable world.

QUESTIONS?

If you have any questions regarding your order or need assistance to ensure your order is dispatched today, please contact our customer service team via email.

Contact Us: Email: info@noah-lily.com